Nurses With Good Communication Skills - 1336 Words

1. Why do you think that research has found that physicians with good communication skills had fewer patient complaints and lawsuits? Identify at least two specific ways that a doctor’s communication skills can improve the patient’s experience. Not surprisingly, poor doctor-patient communication was found to be causal in malpractice suits according to the Beth Huntington and Nettie Kuhn (2003) of the NCBI. This helps explain why doctors and healthcare providers that possess effective communication skills, are adept at extracting the Actual Reason for Coming (ARC) to a treatment facility, and present themselves as credible in providing healthcare have a higher patient satisfaction outcome (Wrench, McCroskey, Richmond, 2008). According to Wrench, McCroskey, Richmond (2008), Physician Credibility is a key aspect in improving a patient’s experience and happiness with the care provided. The authors state that there are three basic factors that define a patient’s perception of physician credibility; competence, trustworthiness, and caring/goodwill. Understanding the dynamics of credibility and applying those skills to the healthcare provider/patient relationship will ultimately improve the perception of well received and administered healthcare. Additionally, and arguably one of the most important communicative skills of a healthcare provider, is his or her Sociocommunicative Orientation (SCO), or the assertive and responsive way a provider interacts with a patient (Wrench,Show MoreRelatedCommunication Skills In Nursing Essay756 Words   |  4 PagesRunning head: GOOD COMMUNICATION SKILLS IN NURSING 1 The Importance of Good Communication Skills in the Nursing Field Elena Rosewarne Institution of Technology GOOD COMMUNICATION SKILLS IN NURSING 2 Abstract The article â€Å"Communication in Nursing Practice†, explains how important communication skills are in the Nursing field. The article goes on to explain that good communication skills between the Nurse and her patient is critical for the success of eachRead MoreThe Career of Nursing1259 Words   |  5 Pagesto be a nurse, it is essential that a nurse can demonstrate and practice professional communication skills. Professional communication skills not only allows the nurse to provide different methods and tactics to communicate with patients of different needs and ages, but it enables the nurse to understand and to give the best possible care and outcome for the patient. Provision of information and handover is another major point for nurses and relates to professional communication. Nurses need to beRead MoreThe Performance Of A Dysfunctional Team912 Words   |  4 PagesPoor communication or failure in communication in the perioperative area leads to errors, accounting for 41%-91% of adverse events in the operating theatre (Marks et al. 2014). Theatre environment is fast paced and complex, and this may lead to the breakdown in communication which can cause delay in surgery, patient inconvenience and errors in procedure, hence reducing the quality of care (Cvetic 2011). 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Good communication skills should be considered a basic requirement for any personRead MoreIn all setting there are stumbling blocks to communicate ,but in the health care setting ,any1700 Words   |  7 Pagesand procedures that can discard communication tremendously (Josephson,2004).That’s why it is so important for a nurse or any health care personnel to practise and use best communication skills possible(Josephson,2004).Therapeutic communication is the interchange between individual that result in desired and mutually agree upon outcome. The nurses takes responsibility for the interaction and the clients also takes priority over the nurses need. In this way the nurses maintains professional boundaries